Rewards

What can be given, what has been reserved against it, what still needs a decision, and what customers have spent points on.

← Loyalty

Budgets

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AWAITING APPROVAL0Each needs somebody other than the requester
BUDGETS0Each in its own currency, never summed
CATALOGUE ITEMS0
REDEMPTIONS TO FULFIL0

Budgets

Committed and recognised are shown apart, deliberately. Committed is reserved against an unfinished grant; recognised is delivered. A single 'spent' column would let somebody approve against headroom a pending grant already claimed.

No reward budgets exist. Monetary grants have nothing to reserve against.

Approval queue

Approving authorises; dispatching is the only thing that leaves the CRM. They are separate so an adapter failure cannot look like a refusal to approve.

any statePENDING_APPROVALAPPROVEDSENTCONFIRMEDREJECTEDFAILEDUNRECONCILED

No grants match. Nothing is waiting on a decision under this filter.

Catalogue

A monetary item is what makes a grant need an approval and a budget. A points price is what puts it in the marketplace.

The catalogue is empty. There is nothing to redeem and nothing to attach to a mission.

Redemptions

A customer spent points. The ledger entry that debited them is named, so the spend is checkable rather than asserted.

Nobody has redeemed anything.

New budget

Creating a budget requires reward.budget.write.

New catalogue item

Creating a catalogue item requires reward.catalogue.write.